Engaging Primary Care Practices in Quality Improvement: Strategies for Practice Facilitators (Executive Summary)

Primary care can be considered the cornerstone of effective and efficient health care that meets the needs of patients, families, and communities. New resources authored by Mathematica’s health experts offer strategies to help build and sustain practices’ ability to continuously and effectively engage in quality improvement activities. This executive summary describes approaches practice facilitators (also known as coaches) can take to encourage primary care practices to undertake quality improvement (QI) activities. They present a framework for engaging primary care practices in QI and provide practical strategies for gaining initial buy-in from practices, maintaining meaningful and sustained engagement in QI efforts, and working with multiple QI programs.