Background factors to innovation performance: results of an empirical study using fsQCA methodology

On the one hand, we have analyzed the relationships between four key constructs: entrepreneurial orientation, online social networks, organizational learning capability and innovation performance. On the other hand, we have observed the importance of correctly using and justifying the calibration in fsQCA given that the obtained results may differ. We developed an empirical study with 209 four-star and five-star Spanish hotels. Using the fsQCA methodology, the results show that in order to obtain innovative results, hotels should combine Entrepreneurial Orientation and online Social Networks along with organizational learning capability.