The Regulation and Quality of Homelessness Services : EOH Comparative Studies on Homelessness 9

This comparative report looks at the quality and regulation of homelessness services in Europe. Considerable variation exists in how service quality is defined and regulated. Both good regulatory practice and evidence of unregulated services working with homeless people are reported, sometimes within the same country. Marked differences in resources that services have available, alongside differing views on effective homelessness service design, create challenges in developing universal quality standards. However, work can be done on agreeing basic principles for service design and operation. This report is the ninth in a series produced by the European Observatory on Homelessness exploring pan-European issues through a questionnaire-based approach, using a group of national experts.