SEVERITY OF FACTORS HINDERING SUCCESSFUL IMPLEMENTATION OF E-PROCUREMENT IN PUBLIC SECTOR A CASE OF PUBLIC INSTITUTIONS-VOI CONSTITUENCY, KENYA

The purpose of this study is to explore challenges faced by public sector in the implementation of e-procurement. The project highlights the key factors that hinder successful implementation of e-procurement. The methodology used was survey design. Random sampling was used in collecting data. This data was analyzed using descriptive statistics. Findings of the study indicate that the public sector procurement in Kenya is facing challenges in the process of implementation of technology supported systems, deterring effective service delivery. These factors in order of their severity include but not limited to: lack of resources, corruption, lack of management support, government policies, and fear of the unknown, dynamic IT environment, security and job creation objective. This study, through the recommendations, will help ensure the customer/tax payer get the best value for their money. Through effective handling and management of materials in the supply chain, costs are contained and this means favorable prices will be passed to the end customers.