Fragmented care and whole-person illness: Decision-making for people with chronic end-stage kidney disease

PurposeThe study reported herein sought to better understand how patients with multi-morbid, chronic illness—who receive care in institutions designed for treatment of acute illness—experience and engage in health-related decisions.MethodsIn an urban Canadian teaching hospital, we studied the interactions of six hemodialysis patients and 11 of the health professionals involved in their care. For 1 year (September 2009 to September 2010), we conducted ethnographic observation and interviews of six cases each comprising one hemodialysis patient and various health professionals including medical specialists, nurses, a social worker, and a dietician.ResultsWe found that the ubiquity and complexity of health-related decision-making in the lives of these patients suggests the need for a more holistic interpretation of health-related decision-making.DiscussionWe propose an interpretation of decision-making as an ongoing process of integrating illness and life; as frequently open-ended, cumulative, and relational...