Curbing nurses' burnout during COVID-19: The roles of servant leadership and psychological safety.

2021 
Aims This study examines the role of servant leadership through the mechanism of psychological safety in curbing nurses' burnout during the COVID-19 pandemic. Background During the COVID-19 pandemic, studies have shown an increased level of stress and burnout among healthcare workers, especially nurses. This study responds to the call for research to explore the mechanisms of servant leadership in predicting nurses' burnout by employing the perspective of conservation of resources theory. Methods Through a cross-sectional quantitative research design, data were collected in three waves from 443 nurses working in Pakistan's five public sector hospitals. Data were analyzed by employing the partial least squares path modeling (PLS-PM) technique. Results Servant leadership (β = -0.318, 95% CI; 0.225, 0.416) and psychological safety (β = -0.342, CI = 0.143, 0.350) have an inverse relationship with nurses' burnout and explain 63.1% variance. Conclusions Servant leadership significantly reduces nurses' burnout, and psychological safety mediates this relationship. Implications for nursing management Human resource management policies in healthcare must emphasize training nursing leaders in servant leadership behavior.
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