Smart Mega Global City: A Roadmap of Mobility as a Service for Mumbai

Mumbai has attained the attribute of being the global economic hub and financial epicenter of India. Mumbai has emerged as the largest Urban Agglomeration (UA) in India and has 18.4 million in 2011. By 2030, Mumbai will be the fourth largest in the world, as per UN-Habitat statistics. The research focused on Greater Mumbai’s economic stature in the context of national and regional economic development, followed by identifying the main actors for its growth story, reviewing the establishment of Mumbai as an economic hub, and finally envisioning it as a smart global megacity. Further, Mumbai already has multiple modes of transports readily available. It already has established the travel behavior of a user dependent on multiple modes of transports as well as governed by the user’s spending capacity and willingness to spend. The research also focused on a detailed framework of implementing Mobility as a Service (MaaS) for Mumbai by integrating the technology and the innovation with the help of Information and Communications Technology (ICT). Necessary policy recommendations are also suggested for the long-term economic health and sustainable mobility of Mumbai.