Analysis of County-level Medical Workers' Demand,Utilization and Satisfaction Rate of Hospital Informationization

Objective To analyze county-level medical workers' demand,utilization and satisfaction rate of hospital informationization in "E-health Comprehensive Demonstration Zone". Methods 2264 medical staff in 19 E-health Comprehensive Demonstration Zones in Zhejiang province were under questionare survey by cross-sectional study.Descriptives,Chi-Square test,Kruskal-Wallis H test and Logistic regression were used to analyzethe the data. Results 66.4% of medical workers considered HIS couldn't satisfy the ordinary work,and 79.8% of whom unsatisfied with the nformationization of two-way referral.Hospital informationization training rate was 44.0% and the training times were positively correlated with the HIS proficiency,reduce of working time and working load.The percent of medical workers considered that HIS could reduce the work load and time were 89.2% and 86.8%,respectively.The satisfaction rate of using HIS was 6.1% and 8 influencing factors were associated with the satisfaction rate. Conclusion County-level medical workers' demand and utilization were higher,but the rate of satisfaction was lower.Health administers should improve the knowledge and skill training to meet the needs of the hospital informationization and health management service.