Instrumentalización de la norma organización internacional de estandarización ISO 9001 en la empresa Rostros Spa, bienestar y salud centro de estética ubicada en la ciudad de armenia - Quindío

The center of aesthetics Spa faces considered essential to establish a system of quality management, not only in order to comply with current regulations but with the purpose of seeking continuous improvement in the performance of their functions, guaranteeing a high level of quality and ensuring an optimal service to the population of the city of Armenia. In this sense, the aesthetic faces Spa Center has been proposed achieve certification in the implementation of the international organization of Standardization ISO 9001 standard, in order to improve the quality of their services, the needs of its customers and strengthen your company's image Subject to the foregoing, the internship consists of developing process instrumentation of the system of quality management, in accordance with the requirements and provisions laid down in the above-mentioned standard, starting with a diagnosis of the current situation of the Corporation in relation to the norm, to end with putting up the different formats, procedures and other documentation developed which allows to show a degree of compliance for the subsequent certification by the organization.