TQM’s Impact on the Legal Apparatus: Informing and Directing Compliance Practices

This chapter is one of the few attempts at exploring the impact the approach of Total Quality Management (TQM) has had on society through administrative law schemes, especially in education. Laws and regulations have been looked at and interpreted through the lens of the TQM related language. The idea is to provide educators – administrators and teachers – at all levels of the educational sector a means of understanding what TQM brings to the table as a means of informing day-to-day and strategic decision making.