Implementing integration of quality standards CMMI and ISO 9001: 2000 for software engineering

In this paper, we present how to integrate several processes using a common reference frame offering various viewpoints. This step is applied to the integration of two standards of quality - ISO 9001: 2000 and CMMI - in order to generate a multivues quality reference frame allowing a certification relative to the two standards. This reference frame takes into account the structure imposed by ISO and the recommendations of CMMI. The implementation of this reference frame is accompanied by the application of the organzational improvement model IDEAL (relative to the implementation of CMMI). This paper is based on the work completed within a software engineering company (SYLIS). Both human and cultural aspects of the company are considered in order to mitigate the problem of acceptability.