Percepções do Assédio Moral Corporativo

Resumo Esta pesquisa foi instigada pela seguinte questao problematizante: de que maneira as pessoas percebem o assedio moral nas organizacoes? Complementarmente: qual a repercussao social do fenomeno? Assim, movida por essas reflexoes, objetivou-se discutir a percepcao da sociedade acerca do fenomeno do assedio moral no ambiente corporativo, a partir da analise de literatura e da pesquisa de campo empreendida. Especificamente, visou-se caracterizar o assedio moral nos ambientes corporativos, analisando as possiveis origens do problema e respectiva repercussao social. O estudo, de natureza qualitativa, exploratorio-descritivo, tomou por base o levantamento de campo realizado junto a 100 trabalhadores, arguindo-os acerca das caracteristicas do assedio moral, da definicao de papeis na experiencia observada ou vivenciada (assediador, assediado, expectador), das reacoes esbocadas, dos efeitos provocados pelo fenomeno e medidas consideradas eficazes na solucao do problema. A investigacao tem sua justificativa assentada na necessidade de monitorar a evolucao e contornos do fenomeno. Como principal resultado, o estudo apresentou as formas de assedio percebidas por esses, impacto decorrente na vida das vitimas e possiveis medidas preventivas. As opcoes e narrativas desvelam cenarios variados de violencia no mundo do trabalho, ressonando significativamente na vida do trabalhador. As estrategias abrigadas pelo assedio moral foram variadas, explicitas e nao explicitas, sinalizacao que reclama uma contextualizacao efetiva quando da formacao do conjunto fatico-probatorio. Conduta lesiva a harmonia social, os impactos ressaltados no estudo perpassam o âmbito corporativo, atingindo as relacoes sociais em plano maior. Palavras-chave : Assedio Moral. Dignidade. Organizacoes. Abstract This research was instigated by the following problematizing question: How do people perceive bullying in organizations? Complementarily: what is the social repercussion of the phenomenon? Thus, based on these reflections, the objective was to discuss the society perception about the moral harassment phenomenon in the corporate environment, based on literature analysis and field research undertaken. Specifically, it aimed to characterize moral harassment in corporate environments, analyzing the possible origins of the problem and its social repercussion. The qualitative, exploratory-descriptive study was based on a field survey of 100 workers, arguing about the characteristics of moral harassment, the definition of roles in the experience observed or lived (harasser, harassed,spectator). the outlined reactions , the effects caused by the phenomenon and measures considered effective in solving the problem. The investigation has its justification based on the need to monitor the evolution and contours of the phenomenon. As a main result, the study presented the perceived forms of harassment, the resulting impact on the victims’ lives and possible preventive measures. The options and narratives reveal varied scenarios of violence in the world of work, resonating significantly in the worker’s life. The strategies sheltered by bullying were varied, explicit and not explicit, signaling that demands an effective contextualization upon the formation of the factual-probatory set. Detrimental conduct to social harmony, the impacts highlighted in the study permeate the corporate sphere, reaching social relationships in a larger plane. Keywords : Moral Harassment. Dignity. Organizations.