Educating Amid Uncertainty The Organizational Supports Teachers Need to Serve Students in High-Poverty, Urban Schools

Purpose: We examine how uncertainty, both about students and the context in which they are taught, remains a persistent condition of teachers’ work in high-poverty, urban schools. We describe six schools’ organizational responses to these uncertainties, analyze how these responses reflect open- versus closed-system approaches, and examine how this orientation affects teachers’ work. Research Methods: We draw on interviews with a diverse set of 95 teachers and administrators across a purposive sample of six high-poverty, urban schools in one district. We analyzed these interviews by drafting thematic summaries, coding interview transcripts, creating data-analytic matrices, and writing analytic memos. Findings: We find that students introduced considerable uncertainty into teachers’ work. Although most teachers we spoke with embraced the challenges of their work and the expanded responsibilities that it entailed, they recognized that their individual efforts were not sufficient to succeed. Teachers consiste...