E-Devlet ve M-Devlet’in Geliştirilmesinin Önündeki Engel; Sayısal Uçurum

Today, internet is the easiest way to reach the information and it has become a global computer network which we could find the answer of all questions. In the last decade, all around the world, governments and private organizations have attempted to new searches and investments for making their services rapid, independent from space-time, comfortable and contemporary and also increasing their services‟ quality by employing the opportunities offered by the internet technology. By the e-gov and m-gov concept developed as a result of these efforts, the opportunity that the citizen and the government can execute their mutual duties and obligations via electronic communication and process media has appeared. In this study, it was tried to determine the obstacles to dissemination of the e-gov and m-gov applications around the world and in Turkey. Also, the parameters of digital divide were studied which showing the difference accessing to the information and communication technologies among the different parts of society.