From information to conversation

We support the calls from many commentators to include human interaction in the web, rather than as an extra outside the web. We suggest a generic model of awareness, and some specific interpretations: action-event couplings to call a receiver; general awareness of known others; and local awareness of all others. We then consider extensions to the web into mobile and domestic appliances, and suggest that an underlying awareness service will be needed there as much, or more than in classic desktop web access.