Business Continuity Management: A Crisis Management Approach
2010
Business Continuity Management (BCM) is broadly defined as a business process that seeks to ensure that organizations are able to withstand any disruption to normal functioning. This exciting and fully comprehensive new text tackles the issue of BCM from both a theoretical and empirical perspective. It examines concepts from corporate strategy, information systems and crisis management in order to critique current practice and redefine the dominant IT and facilities management models which have traditionally been used to understand the BCM process. The text: *outlines a clear methodology for guiding the development of continuity plans *offers an alternative, business-based perspective to the dominant disaster recovery and traditional contingency planning viewpoints *provides a clear definition of BCM and 'best practice' from a business perspective *includes analysis of the challenges encountered when implementing BCM *Features illustrative case material.
Keywords:
- Contingency plan
- Management science
- Business process
- Crisis management
- Best practice
- Information system
- Business continuity
- Knowledge management
- Disaster recovery
- Facility management
- Engineering
- Psychological resilience
- Risk management
- Incident management (ITSM)
- business continuity management
- Change management
- Process management
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