Enablers and barriers of smart data-based asset management services in industrial business networks

Recent academic research has paid particular attention to how digitalization disrupts current business models and business environments. Furthermore, servitization has gained significant attention. However, so far only a fraction of the wide range of opportunities related to digitalization has been realized. In this paper we aim to better understand the drivers, limitations and stakeholder expectations in different industrial business environments. In the proposed paper, we address digitalization in the area of engineering asset management from the following perspectives: (1) enablers and barriers of digitalized asset management service business, (2) availability and use of data for decision-making support, and (3) changes for business models. We also further contemplate which decision-making situations need to be supported by digital asset services. The paper is based on data received from a company workshop and a literature review.