Dimensions of User Experience - from the Product Design Perspective

The UX domain has so far been strongly associated with software development. However, its methods are finding their way into domains like Product and Service Design. Product Designers now need competencies far beyond classical form-giving. The objective of this paper is to show Product Designers which design dimensions they need to attend to when designing for UX. The paper gives an overview of design dimensions that potentially impact how users’ experience products. These dimensions are brought together from theories of Cognitive Science, models of Human-Computer Interaction and findings from Design Research. They are presented under four categories: dimensions of human perception, dimensions of products, dimensions of the context of use and the temporal dimension. In the final part, the identified dimensions are connected into a schema, illustrating their interplay and therefore the journey of UX between a user and a product, in a certain context over a certain time.