What`s the fuss with emotional interaction

This article is the result of a three-week course where we choose to specialize in the role of interaction in emotional design. We will elaborate on the meaning of emotions in general and how emotions are expressed and interpreted. Specifically, we describe methods of working and understanding users' emotions that are important to the design task.  We concentrate on two groups of users people needing a medical injection at least three times a month and elderly people having problems organizing their memories. The emotions we deal with in these cases are related to the actions of the users when they deal with their problems.  Finally, we explore ways of bringing in our user findings into concept development.