The role of emotion in decision‐making

Purpose – This review of the decision‐making literature aims to challenge the rational model of decision‐making upon which the Mental Capacity Act (MCA) 2005 is premised.Design/methodology/approach – The paper forms part of a larger study commissioned by the Office of the Public Guardian looking into complex cases.Findings – The literature supported the study findings that decisions are not made in a linear way and identified the importance of history and memory, motivation and drive, mood and stability, and openness to influence when assessing the mental capacity of vulnerable people, especially in the context of self‐neglect.Practical implications – This paper will inform workers in health and social care about the emotional factors that influence decision‐making and increase their ability to make nuanced assessments.Social implications – Taken together, with other publications from this project, this paper alerts practitioners to situations where vulnerable people are out of their depth; when the role ...