Unsupervised Extractive Summarization-Based Representations for Accurate and Explainable Collaborative Filtering

We pioneer the first extractive summarization-based collaborative filtering model called ESCOFILT. Our proposed model specifically produces extractive summaries for each item and user. Unlike other types of explanations, summary-level explanations closely resemble real-life explanations. The strength of ESCOFILT lies in the fact that it unifies representation and explanation. In other words, extractive summaries both represent and explain the items and users. Our model uniquely integrates BERT, K-Means embedding clustering, and multilayer perceptron to learn sentence embeddings, representation-explanations, and user-item interactions, respectively. We argue that our approach enhances both rating prediction accuracy and user/item explainability. Our experiments illustrate that ESCOFILT’s prediction accuracy is better than the other state-of-the-art recommender models. Furthermore, we propose a comprehensive set of criteria that assesses the real-life explainability of explanations. Our explainability study demonstrates the superiority of and preference for summary-level explanations over other explanation types.