Outpatient service transformation;delivery of nF2F clinics in a COVID-19 era

Non-face-to-face (nF2F) interactions have replaced many face-to-face interactions during the COVID-19 crisis. This has had a significant impact on the way clinicians deliver outpatient rheumatology care. In a London district general hospital setting, we wished to study the impact of this innovative model of care and assess whether nF2F interactions can be blended with face-to-face interactions in outpatient consultations in the post-COVID-19 era. We aimed …