Meeting a need: how to produce a guide for families

2009 
In Museum, No. 169, we published ‘Robert and the Museum Problem,’ a short story that told about the stormy reactions of a little boy when he was taken to museums. Also noting, to put it another way, that family visits do not always fulfil their potential, the Museum of Contemporary Art (MOCA) in Los Angeles, California, decided to issue a special family-oriented guidebook to its collections. Here with the story– and suggestions for others wishing to follow suit – is MOCA's first director of education who was educated in India, Australia and the United States, and worked at the Boston Children's Museum and the Herbert F. Johnson Museum of Art (at Cornell University) before moving to Los Angeles.
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