Office staff responsibilities in preventing surgery malpractice suits.
2009
: Improved communications, procedures, administration, and system routines in a medical office are everyone's responsibility. It is an area in the overall treatment of the medical malpractice disease in which the entire office staff plays a critical part. The reward is that everyone--the patient, the physician, and the staff--benefits. Office staff can make a vital contribution to achieving a pleasant, efficient office where very few mistakes occur and preventable errors are eliminated.
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