A family-based satisfaction survey on the ICU

We conducted a prospective survey to determine satisfaction amongst relatives of patients on our ICU. Patient-reported outcome measures have become widely used and accepted in the pursuit of improved quality of care [1]. However, assessing patient satisfaction is difficult on the ICU, an environment where we more commonly communicate with the family of patients regarding the care of their relative. Therefore, a more family-centred approach is indicated, for which family satisfaction questionnaires have already been validated [2].