THE STATE OF LOGISTICS PERFORMANCE MEASUREMENT

The paper reviews some of the most recent studies on the performance measurement in logistics. These studies confirm the observations of earlier research and contribute additional observations about logistics performance measurement and supply chain management, such as: many companies are not capturing measures even though they consider them important; of intercompany measures being captured, less than forty percent are jointly defined or agreed to by both trading partners; and many companies capturing measures are not taking action based on the information it provides.