Software Metrics Capability Evaluation Guide

Abstract : In its role as an agent for improving software technology use within the U.S. Air Force, the Software Technology Support Center (STSC) is supporting metrics technology improvement activities for its customers. These activities include: disseminating information regarding the U.S. Air Force Policy on software metrics, providing metrics information to the public through CrossTalk, conducting customer workshops in software metrics, guiding metrics technology adoption programs at customer locations, researching new and evolving metrics methodologies, etc. This guide covers the following: (a) It defines a metrics capability evaluation method that deals specifically with defining a customer's metrics capability. (b) It presents metrics capability questionnaires that help gather metrics capability data. (c) It outlines a metrics capability evaluation report that provides the basis for developing a metrics customer project plan. (d) It provides a metrics customer profile form used to determine the initial information required to prepare for a metrics capability evaluation. (e) It provides a customer organization information form that helps guide the STSC in gathering cultural information about the organization that will help with developing and implementing the metrics customer project plan.