The integral management system 12 bookshelves

Abstract The aim of this article is to establish an organisational model based on 12 management areas. Each area in it is represented by a bookshelf with the aim of organising the content of the management areas according to the needs of the companies using the model. The model has been developed for implementation by SME type companies. We believe that the model can help companies that use it to boost their national and international competitiveness in their business sectors.