Patient satisfaction during and following procedural sedation for ambulatory surgery

Background: Patient satisfaction is multidimensional. The clinician’s perspective of a good outcome and the patient’s experience of a satisfactory service are often two different end-points. The primary aim of our study was to assess the perioperative experience of patients undergoing procedural sedation. A secondary aim was to create a postoperative questionnaire which could be used as a measurement tool. The questions could also be used as an audit to assist with adherence to quality assurance and clinical governance.Method: A questionnaire was compiled to attempt to assess the perioperative aspects of procedural sedation. Five hundred consecutive patients undergoing procedural sedation for dental-related outpatient procedures were asked to complete a questionnaire. Patients who didn’t complete it were excluded. Ninety-eight per cent of the patients returned the questionnaire and 489 questionnaires were evaluated.Results: A total of 489 patients were included. Ninety-three per cent of the patients expre...