An evaluation of non-formal learning in professional technical networks, 2000-2001

This report presents an exploratory study of non-formal learning in the Bank in FY01. It provides descriptions of non-formal learning as well as typologies, models for conceptualizing learning, and appropriate instruments for assessing learning processes and productive learning strategies. The study also analyzes the delivery features and learning process and outcomes of non-formal events convened in FY01. It is important to note that this study does not cover the wide range of brown bag lunches that occur on a daily basis all over the Bank, but rather is focused on events which were identified by key stakeholders and training coordinators of the Bank's Professional Networks as applying to some degree the criteria noted above for non- formal learning. The study started with dialogue and research on communities of practice in learning organizations and on the non-formal learning events convened by the Network Thematic Groups. This was then followed by non-structured interviews with Network Learning Representatives who took a lead role in the conceptualization of the study. Informal interviews and dialogue were also conducted with Thematic Group Leaders and members, and staff of the Knowledge Management unit responsible in FY00/01 for monitoring Thematic Groups and their learning and knowledge management activities. Preliminary questionnaires were administered to get learner ratings of the quality of the non-formal learning events in which they participated and learner indication of types of delivery modes and learning outcomes they expect of non- formal learning events. The information collected from all these sources was then used to develop: a conceptual framework for evaluating non- formal learning; a systematic direct observation instrument to assess the learning process (i.e. the use of effective or productive learning strategies and the empowerment of learners for self-directed learning); and a questionnaire to assess learning outcomes.