An Enhanced SLA based Framework for Bulk Provisioning in Telecommunication networks

Telecom is a vast network and has many branches spread across technologies like Electronics, Communications, Information Technology and many. With the intersection of all these technologies only any Telco Operator can successfully provide his services best to its subscribers. The article dealt with Information Technology, Network Elements and how they are related with each other. This article proposes one of the operational support system (OSS) that helps for the smooth provisioning of various services to the mobile subscribers with Service Level Agreement (SLA) as a contract between a Service Provider (SP) and a customer. This framework which supports bulk provisioning can be used by any Telco operator for their efficient customer service. With this system architecture the end customer can be given a satisfied service within minimal time for the services like Provisioning of service to a new subscriber, providing various call features, data and voice services, GPRS, MMS, WAP and ring back tones as well. Such services/features can be provided/withdrawn for a given subscriber through this system.