Peer Review Jurnal: Competition among Banks and Its Psychological Effect on Employee Retention and Supply Chain Management in Indonesia
2020
The prime objective of this study is to examine the
psychological effect of competition among banks on
employee retention with the moderating effect of supply
chain management. The population of the study was based
on Indonesian banks. All the employee; managerial and non-
managerial were selected as the respondents of the current
study. Two hundred eight questionnaires were used to
conduct a survey among Indonesian banks. Data were
analyzed through structural Equation Modeling (SEM) by
using Partial Least Square (PLS) as a statistical tool. It is
found that bank competition has a significant psychological
effect on employee retention through employee satisfaction
and employee stress. Increase in bank competition increases
the level of employee's stress and decreases employee
performance. Moreover, a decrease in employee stress and
bank competition has the potential to increase employee
satisfaction which causes to increase employee retention.
Therefore, the current study has significant implications for
literature and banking industry.
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