Positive behaviour changes through learn-practice-implement leadership behavioural standards

Productivity has been identified by the Singapore government as a key pillar to supports the economic growth. However, improving the labour productivity can prove to be challenging, especially when the local workforce is shrinking. To address this challenge, local companies have to embark on a lean manpower transformation journey. From our experience with more than 200 local companies, it is the company's productivity leadership and leaders behaviours that determine the fate of its lean transformation. In this paper, we present the Leadership Behavioural Standards (LBS), a practical method that focuses on people development to help companies to improve their productivity leadership through leaders' positive behaviour changes. This method is developed based on the lean management philosophy, behavioural science and scientific psychology.