Change Management in Construction Contracting Organizations in Saudi Arabia

Organizational change is inevitable and occurs for many reasons. This study reveals, through in-depth interview, change driving forces, change management process, and effective change management critical factors in contractors. Increased competition, New laws and regulations, Organizational growth, and Unexpected economic crises are the most significant drivers for contractor organizational changes. When a change is introduced, contractors follow a systematic process in managing the change but with poor planning and implementation. Top management support and a prior clear definition of a change are the most critical factors for successful change management. The research also provides recommendations such as recruiting change management professionals and considering positive and productive changes management critical factors in their change process to help improving their change management.