Achieving operational efficiencies using a DRG-based tracer approach.

: WellStar Kennestone Hospital's patient flow improvement initiative is a case study in engaging physicians in a collaborative effort that benefits both the physicians and the hospital. Kennestone's success was in large part due to the active participation of physician leaders on the committee charged with leading the project. The initiative provides a lesson for hospitals looking to collaborate with physicians in meeting reform's mandate for the highest-quality care delivered with the highest level of efficiency at the lowest possible cost.