[I'm having trouble communicating with my patient at the emergency unit: what tools are available ?]

Today's healthcare systems are increasingly confronted with communication problems between allophone patients and health care staff. Geneva, due to its cosmopolitan character, is at the core of this phenomenon. Several studies attest to the negative effects of the language barrier and its consequences on the quality of care, ethics, safety and financial costs. Different tools, such as semi-professional interpreters or translation applications, make it possible to deal with situations where a lack of communication can be crucial. However, they have many drawbacks. Therefore, the Geneva University Hospitals, in collaboration with the Faculty of Translation and Interpretation, have developed a reliable and innovative tool for the translation of medical language.