Focuses on the benefit to the individual: Rubin, Rhea J Demonstrating results: using outcome measurement in your library. PLA results series. Chicago: American Library Association, 2006. 176p US$50.00 (US$45.00 ALA members) soft cover ISBN 0838935605

2006 
Review(s) of: Rubin, Rhea J, Demonstrating results: using outcome measurement in your library, PLA results series. Chicago: American Library Association, 2006. 176p, US$50.00 (US$45.00 ALA Members), soft cover ISBN 838935605.
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