Un método para la gerencia del capital intelectual en centros de investigación (A method for the management of intellectual capital in research centers)

Spanish abstract. Se propone un metodo para analizar el balance entre los componentes del capital intelectual para su gestion en centros de investigacion cientifica, tomando como caso un instituto de investigaciones cientificas de Venezuela. El fundamento teorico del metodo se encuentra en el modelo Intelect y el metodo propuesto se centra en la determinacion de los aspectos favorables y desfavorables de cada bloque del capital intelectual. La metodologia sugerida es basicamente cualitativa, con investigacion de campo, y diseno de estudio de caso. Se obtuvieron datos mediante aplicacion de entrevistas dirigidas y analisis de documentos. Mediante el metodo disenado se identificaron los factores que condicionan la gestion del conocimiento de la institucion, se evaluo su balance y se diseno un modelo de gestion del capital intelectual, adaptado a las caracteristicas de la institucion. En el modelo de gestion se propone el diseno de ciertas politicas, programas y acciones, enfatizando su caracter estrategico para el desarrollo del capital intelectual del personal de investigacion del ente analizado. Se muestra que el metodo constituye un aporte interesante para el instituto y para organizaciones de similares caracteristicas. English abstract. We propose a method to analyze the balance between the components of intellectual capital for its management in scientific research centers, taking as a case an institute of scientific research in Venezuela. The theoretical basis of the method is found in the Intelect model and the proposed method focuses on the determination of the favorable and unfavorable aspects of each block of intellectual capital. The suggested methodology is basically qualitative, with case study design. Data were obtained through interviews and document analysis. Through the designed method, the factors that conditioned the knowledge management of the institution were identified, its balance was evaluated and a model of intellectual capital management adapted to the characteristics of the institution was designed. The management model proposes the design of certain policies, programs and actions, emphasizing its strategic nature for the development of the intellectual capital of the research staff of the analyzed entity. It shows that the method is an interesting contribution for the institute and for organizations with similar characteristics.