Bridging the business-IT divide using BPM: challenges and opportunities

Building successful enterprise software requires an effective collaboration among Business and IT stakeholders. Business analysts capture requirements in business terms. Software engineers interpret these requirements and translate them into the domain of software technology. Yet the different backgrounds and skill sets of these two stakeholder groups naturally lead to the proverbial Business-IT divide. The two groups across the divide speak different languages, each with their own terms and semantics. It is not uncommon to see projects fail because of poorly understood and miscommunicated requirements across the Business-IT divide.