Data-Driven Disruption Response Planning for a Mass Rapid Transit System

This paper studies the disruption management of a Mass Rapid Transit (MRT) network with data obtained from transportation smart cards. We introduce an optimization model for the development of efficient bus bridging services to minimize the negative effects of MRT disruption. Compared with existing approaches, our model considers the available capacity of existing buses when designing the routes and headways/frequencies of bus bridging services. The proposed model is demonstrated through one case study that assumes MRT disruption in the central business district area of Singapore. The case study shows that our approach can effectively reduce the travel delay of commuters and increase the number of commuters that can be served.