Management: Leading & Collaborating in a Competitive World

Part 1 Foundations of Management 1 Managing Appendix A The Evolution of Management 2 The External Environment and Organizational Culture 3 Managerial Decision Making Part 2 Planning: Delivering Strategic Value 4 Planning and Strategic Management 5 Ethics and Corporate Responsibility Appendix B The Caux Round Table Principles of Ethics Appendix C Managing in Our Natural Environment 6 International Management 7 Entrepreneurship Appendix D Information for Entrepreneurs Part 3 Organizing: Building a Dynamic Organization 8 Organization Structure 9 Organizational Agility 10 Human Resources Management 11 Managing the Diverse Workforce Part 4 Leading: Mobilizing People 12 Leadership 13 Motivating for Performance 14 Teamwork 15 Communicating Part 5 Controlling: Learning and Changing 16 Managerial Control 17 Managing Technology and Innovation Appendix E Operations Management in the New Economy 18 Creating and Managing Change Glossary Notes Photo Credits Name Index Subject Index