The transition from training to performance improvement in low-resource settings

In this edition of Performance Improvement you will read first-hand reports of how the United States Agency for International Development (USAID) has used performance improvement models and adapted them for use in developing countries. First is a description of USAID’s Office of Population and Reproductive Health policies and practices. The second article talks about how the performance improvement process was implemented in two non-governmental organizations (NGO) in Haiti and Peru and in a series of public-sector clinics in the Eastern Cape Province in South Africa. The third article describes the lessons and challenges of developing and adapting tools to implement the performance improvement framework. Finally you will read how performance improvement has changed the way USAID’s activities and interventions are evaluated and followed by a discussion of the future of performance improvement in less-developed countries. (excerpt)