The influence of Emotional Quotient (EQ), Intellectual Quotient (IQ), and Spiritual Quotient (SQ) on SME employee work performance at Bandar Lampung City

Micro, small, and medium enterprises (MSMEs) (or UMKMs) play an important role in realizing economic development goals, and one of the related problems is human resources. This study, therefore, aimed to discern the impact of emotional (EQ), intellectual (IQ), and spiritual (SQ) intelligence on the performance of UMKM employees in Bandar Lampung City. The respondents in this study included 200 UMKM employees in Bandar Lampung City, selected using an accidental sampling method, and SPSS 23 served as the analytical tool. The results of this study expressed the positive impact of EQ, IQ, and SQ on the performance of UMKM employees in Bandar Lampung City. Hence, the subjects are advised to manage EQ, improve IQ, and expand SQ abilities in the workplace in order to improve individual and team performance, consequently influencing the MSMEs’ productivity.