Understanding the Dynamics of Process Models: A Unified Approach

IN THIS WORK, A TECHNIQUE TO INTEGRATE THE RELEVANT ASPECTS OF PROCESS MODELING AND A SIMULATION METHODOLOGY IS INTRODUCED PROVIDING WITH THIS A MORE COMPLETE GUIDE FOR THE STUDY OF ORGANIZATIONAL PROCESSES. OUR APPROACH IS REINFORCED WITH THE DESCRIPTION OF ITS STEPS AND THE DEVELOPMENT OF A SUPPORT TOOL. THIS TOOL ALLOWS THE AUTOMATIC MAPPING OF PROCESS MODELS, CAPTURED USING ROLE ACTIVITY DIAGRAMS (RADS), TO THE INPUT TO A DISCRETE EVENTS SIMULATOR MODELS FROM SCRATCH, AND ALLOWING THE EVALUATION OF PROPOSED PROCESS MODEL CHANGES TO BE INFLUENCED BY THE RESULTS OF A SIMULATION STUDY. THE APPROACH IS ILLUSTRATED WITH THE SOFTWARE PROCESS EZAMPLE ISPW-6.