A videoconference system for network operations and maintenance

This paper presents the results of experiments performed to compare the effects of H.320-based videoconferencing traffic on LANs and WANs with those produced by other non-video traffic on the same networks. The work was part of a project that investigated the use of videoconferencing in a system for network operations and maintenance staff. The computer and network department in the European Space Operations Centre of the European Space Agency conducted in cooperation with CAE Canada this project to show which configurations and techniques of an online multimedia system for remote teaching and guidance have demonstrable advantages in efficiency and effectiveness.