Méthode agile centrée utilisateurs

Among new services of telecommunication, many are based on more and more convergent interfaces (convergence of services through many devices) and, consequently, more and more complex to design. Also, offering easy to use and close to users' needs services, imply a user centered work which has to be done from the design of services and all through the project. The method we have set up is a mutual integration solution of the User Centered Design and the agile Scrum method. During the design phase, it is based on the overlapping of the two methods, and during the development phase, it is based on the application of short user tests in sprints which permit to imply users. This paper gathers elements at the source of this method and gives a broad outline of it.