Impression management in behavior toward handicapped patients
1991
: A previous study (Troster, 1989) showed that nonhandicapped persons preferred a physically handicapped interaction partner to a nonhandicapped partner in an attributionally unambiguous situation. In order to test whether this "sympathy effect of physical handicap" is based on tendencies of impression management, 48 female subjects had to choose to sit next to either a physically handicapped or nonhandicapped female interaction partner in order to view a film together. Attributional ambiguity was varied by either confounding the choice of an interaction partner with a second, socially acceptable alternative (attributionally ambiguous situation: a choice between two films) or not confounding it (attributionally unambiguous situation: no choice between films). Public responsibility was manipulated by informing the subjects about their freedom to choose where they wished to sit either in public (public responsibility) or in private (no public responsibility). The results supported the impression management hypothesis: The handicapped interaction partner (in a wheelchair) was only preferred when the subjects had to anticipate that observers would deduce a preference of the chosen partner from the subjects' choices because of the attributionally unambiguous situation and the public announcement of their freedom of choice. Results suggest that the nonhandicapped strive to exhibit positive and nondiscriminative behavior toward the handicapped in order to avoid creating a disadvantageous impression in an observer.
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