The Study on Usefulness Evaluation of a Technology Opportunity Discovery Service

In this study we evaluate usefulness of InSciTe Advanced, technology opportunity service offering trends information related technologies by analyzing automatically large amount of data. Before developing the service, InSciTe Advanced, we design 5 main services - Trends and Predictions, Technology Levels, Relationship Paths, Roadmaps, Competitors and Collaborators - through the interviews with expert in planning R&D strategy. And we evaluate usefulness of each service in InSciTe Advanced to examine how the information analyzed by InSciTe Advanced are useful to user from two points of view, Satisfaction of Information and Completeness of Information. Users set a high value on 5 main services in all tis aspects, but give relative low grades to completeness of Information. We will learn lessons from this study, increase kinds and amount of data, and strengthen the process about accuracy and reliability of analyzed information from the service.