Breakthrough performance: a way out of predicaments

Purpose – Identify breakthroughs that must occur and a step‐by‐step process that will enable organizations to achieve improved and sustained results.Design/methodology/approach – A systematic process that reveals why organizations fail to achieve improvements, breakthroughs that must occur first before improvements are attempted, and a road map that leads to sustained results.Findings – Global predicaments are wider in scope and more difficult to overcome. In dealing with unpredictable change, six reasons were found that prevent sustained improvements. The article shows why and how management must be proactive in meeting competition by creating a competitive level of quality and efficiency that will determine whether their organizations are leaders, followers or failures.Originality/value – The systematic process detailed in this document will address the six specific breakthroughs that must occur first before any formal improvement steps can be taken to assure sustained results. A comprehensive five‐step...