KNOWLEDGE MANAGEMENT ACHIEVING STRATEGY BUSINESS ALIGNMENT IN HIGHER EDUCATIOAN

2021 
Campus sustainability is an increasingly popular notion for universities around the world in light of increasingly serious global environmental problems. The scope of a sustainable campus could include anything from greening facilities, increasing environmental education, integrating sustainability priorities into purchasing policies, and an endless list of other considerations. The adoption and use of ICT to enhance and facilitate Knowledge Management (KM) hascbrought to focus the urgent need to come out with new methods, tools and techniques in thevdevelopment of KM systems frameworks, knowledge processes and knowledge technologiesvto promote effective management of knowledge for improved service deliveries in higherveducation. To succeed in KM, higher education institutions must endeavor to effectively linkvKM initiatives and processes with their everchanging needs to advance their goals.To succeed in KM, higher education institutions must endeavor to effectively link KM initiatives and processes with their ever-changing needs to advance their goals. Addressing these challenges call for a new conceptual framework and expanded research agenda to ensure success in the utilization of ICT in KM. Using the synergies from Nonaka SECI, Kidwell, Linde, Johnson (2000) KM practice in higner education, with theory zach (2000) gap knoelwdge and strategy to form the basis for defining our approach, this paper proposes a conceptual framework for using ICT to enhance KM in higher education. In addition, the paper identifies several research issues to bridge the gap that currently exists between the requirements of theory building and testing to address the different emerging challenges in using ICT to enhance KM in higher education.
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